- Good knowledge of Dialers (Pridictivedialer). - Good Knowledge of Asterisk / Genesys/Aspect Dialer. - Hands on windows & MSSQL. - Good Knowledge of SIP & Trunk. - Excellent Analytical Skill. - Installation & trouble shooting of Genesys/Asterisk. Installation & Configuration PRI & Analog Card Telecom Issues / Coordination with service providers Please refer to the Job description above