SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.  Requirement:  Has full responsibility for IT in India Ensures the day-to-day operations of the IT resources, infrastructure and Operations are met Provides analysis of IT SLA for all infrastructure Provide IT Management support to India's business units Support Sales team in client presentation/tour/services Provide and maintain vendor relationship Manages, maintains and monitors IT budget as needed Have regular communication and/or conference calls with Corporate IT Department Has decision-making responsibilities for Administrative, Managerial, task for India Knowledge on Networking, Systems, Windows Admin, Servers etc. To apply: Please drop in an updated resume to the mentioned email id.   Please refer to the Job description above