Sr. Technical Writer / Content Developer

Posted on September 13, 2017
Posted Job Title: Sr. Technical Writer / Content DeveloperInternal Job Title:Sr. Content DeveloperYears of Experience: 5+ YearsLevel of Education: 4 Year DegreeJob Location: ARRIS, Bangalore.Job Description:This is an exciting opportunity to be part of an outstanding team of writers developing content for the leading PayTV operators of the world. You will be a key member of a development team consisting of product managers, product developers, and customer experts. We’re looking for someone with a proven ability to design and develop technical communications on multiple devices (laptop, tablet, phone) that inform and delight the customer. You will:· Create and innovate with best delivery of technical communications· Work with a geographically diverse cross-functional team· Deliver with effectiveness, speed, and consistency of content· Develop information for overlapping releases· Use Adobe InDesign, Illustrator, Photoshop, Acrobat, Microsoft Office tools, SharePoint document management, and ISO quality processes· Perform other duties as requiredRequired skills:· A minimum of 5 years’ experience in writing user and service manuals for high-tech. electronics products (pref. consumer electronics products)· Experience with role- and use-case-based documentation, documenting UI apps with underlying database, online help, delivering content in multiple formats.· Expert user of desktop publishing or composing software.· Familiarity with Apple Macintosh/PC systemsDesired but not required:· Experience in producing product and packaging labels, and in labelling techniques and technologies.· Experience in producing product packaging artwork.· Content or component content management.· Basic familiarity with DITA, XML, and related technologies· Ability to execute concise sentence structure, factual terms, and grammatical correct writing in technical English. Adept at expressing complex concepts accurately in easily understandable text and graphics.· Ability to read and understand requirements documents, engineering specifications, schematics and system block diagrams.· Respond well to internal team and customer needs.· High level of creativity, well organized, resourceful, and attentive to detail while managing multiple tasks.· Experience writing for broadband or telecom industry preferred.· Experience with object-oriented or module-based technical writing preferred.Basic Qualifications:Bachelor’s degree or equivalent experience and 5+ years of experience developing technical communication for end users in networking, or broadband communications, or a related industry.