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Role Overview: – Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software industry or proprietary. – Answers questions about installation, operation, configuration, customization, and usage of assigned products. – Responsible for following defined policies & procedures […]

Urgent requirement for “tech support” in MNC’s · Solving the customers problems over phone.· Provides technical assistance products to customers of medium to large size, scope, and/or political complexity – via phone, email and/or remote access.· Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management.· Achieves and […]

Urgent requirement for “tech support” in MNC’s · Solving the customers problems over phone.· Provides technical assistance products to customers of medium to large size, scope, and/or political complexity – via phone, email and/or remote access.· Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management.· Achieves and […]

Urgent requirement for “tech support” in MNC’s · Solving the customers problems over phone.· Provides technical assistance products to customers of medium to large size, scope, and/or political complexity – via phone, email and/or remote access.· Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management.· Achieves and […]

Urgent requirement for “tech support” in MNC’s · Solving the customers problems over phone.· Provides technical assistance products to customers of medium to large size, scope, and/or political complexity – via phone, email and/or remote access.· Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management.· Achieves and […]

Temporary position lasting 6 months. May become permanent. Will be responsible for managing user accounts in Active Directory, assisting with configuring & setting up desktop software, deploying workstations, and resolving tickets.

Store Support Handling POS Data issues Manage data in ERP POS rollout across stores Customer engagement . Understanding of the POS system and Store Operations. Good and clear vocal and written communication . Flexible to work in Shifts and weekend . Experience in Support. Retail industry would be an added advantage.

Data issues Manage data in ERP POS rollout across stores Customer engagement . Customer Support Please refer to the Job description above

Data issues Manage data in ERP POS rollout across stores Customer engagement . Customer Support Please refer to the Job description above

Store Support Handling POS Data issues Manage data in ERP POS rollout across stores Customer engagement . Understanding of the POS system and Store Operations. Good and clear vocal and written communication . Flexible to work in Shifts and weekend . Experience in Support. Retail industry would be an added advantage.