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Full-time desktop support associate will serve as a central point of contact to complete end user and management requests, maintain accurate documentation and will perform all other tasks. BA/BS and 3 yrs experience required. Option to telecommute.

Role Overview: – Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software industry or proprietary. – Answers questions about installation, operation, configuration, customization, and usage of assigned products. – Responsible for following defined policies & procedures […]

About IHS Markit IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS […]