IELTS General Training formal letter example- Making a complain

You went with your family to a restaurant in your city. You were not satisfied with the meal and service provided. You have decided to complain this to the manager.

Write a letter to the manager of the restaurant. In the letter-

• Mention why you were there with your family
• Explain the problems you faced
• What actions would you like the manager to take

Dear Sir or Madam,

I am writing to bring to your notice about my pathetic experience at your restaurant located near Park Street.

I went to the restaurant on 13^th July 2016 to celebrate my parent’s marriage anniversary.

The food was served 30 minutes after the order was made; however, we were said that the food will be ready in 15 minutes. Nevertheless, the fish was half cooked which was neither tasty at all. It was neither replaced by the restaurant management. Perhaps, none of the waiters even bothered to serve again after the initial serving.

We were bound to have whatever was available. We went to a different cafe later. I would like to ask for a refund along with a formal apology letter. I would also suggest you to keep a track of the quality of the food served and also provide training to the staff to be benevolent with the customers.

I look forward to hearing from you soon.

Yours faithfully,

James Thomas

Important points to be noted from the IELTS Writing Task 1 formal letter example

1. The above IELTS Writing Task 1 formal letter example is of 166 words. Try to keep it with in 150-170 words.
2. Beginning, ending and body has all formal words. Full name needs to be mentioned in the signature.
3. Since it is a formal letter, it will start with Dear Sir or Madam.
4. Do not include any irrelevant points. The letter tries to answer all points mentioned in the question in different paragraphs.
5. Put your concern straight away from the beginning of the letter.
6. Keep a track of the words you write in a line, so you get an idea of the total approximate word count of the letter.
7. Proofread it quickly to rectify any spelling or grammatical mistakes at the end.
8. Before you start writing the letter, ensure you make short notes on what to write.
9. Also, check if you have answered all bullet points mentioned in the question.
10. Make your handwriting clear. In case you need to rectify any word or group of words, put a strike mark and write it again. Don’t waste time rubbing it and writing it again.

The above IELTS Writing Task 1 formal letter example is just to show you the format of formal letter. You should practise as many type of formal letters as possible before appearing for the real test.

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